U Talk.tel
Business phone service from U Rack IT. One number that reaches the right person, whether they are at a desk, at home or out on a job.
- Hosted service, so there is no phone cabinet on site to maintain
- Works on desk phones, desktop and mobile
- Keep your existing business numbers
Phones that reach people, not empty desks
The pieces most businesses ask for first. We set them up around how your calls actually come in.
Hosted business phones
The phone system is hosted for you, so there is no phone cabinet on site to maintain.
Auto-attendants
A menu answers the call and points people to the right person or department.
Call routing
Calls ring in a set order, ring a whole team, or move on to the next person who can pick up.
Voicemail-to-email
Messages arrive in email so nobody has to dial in to check them.
Desktop and mobile calling
Answer from a desk phone, the desktop app or a mobile phone, on the same number.
Number porting
Keep your existing business numbers with coordinated porting.
The phones themselves, supplied and ready to plug in
We supply the handsets that sit on top of the U Talk.tel system. They arrive configured, with numbers, buttons and greetings already in place, so nobody spends their first morning programming a phone.
No hardware needed?
The system also runs as an app on desktop and mobile, so anyone who works away from a desk can answer on the same business number without a handset.
Desk phones
Multi-line handsets with the buttons already labelled for your team, receptions and shared desks.
Cordless handsets
For warehouses, shops and larger floors where people are not sitting at a desk.
Conference sets
A speakerphone for the meeting room that dials in on the same system as everyone else.
Headsets
For anyone who spends the day on calls and needs their hands free.
Already own phones?
If the handsets you have are compatible, we configure those instead and you only replace what is genuinely worn out.
From first call to working phones
We review what you have
Tell us how many people need a line, how calls should flow, and what phones or numbers you already own.
Numbers and devices are set up
We configure the auto-attendant, routing and voicemail, and coordinate porting so your existing numbers come with you.
One team to call afterwards
Adding a person, changing a greeting or moving an office is a request to the same local team that handles your IT.
U Talk.tel is the business phone division of U Rack IT, supported by the same team.
Business phones on our services pageWho U Talk.tel suits
- ＋Offices where calls must reach a person, not a voicemail box
- ＋Teams split between a desk, home and job sites
- ＋Businesses replacing an ageing phone cabinet or an old provider
- ＋Companies that want phones, IT and hosting from one local team
Where we work
U Talk.tel is run from our Massapequa, New York office and supported on site across Long Island, Nassau County and Suffolk County. Businesses elsewhere in the Northeast, the South and the West Coast are set up and supported remotely.
Common questions
- Do we have to change our phone numbers?
- No. Existing business numbers are ported across as part of the setup, so customers keep reaching you on the numbers they already have.
- What happens if the office loses internet?
- Calls can be routed to mobile and desktop apps, so people can still answer on another connection. We set that routing up with you rather than leaving it as an afterthought.
- Can it grow with the team?
- Yes. Adding a person, changing a greeting or moving an office is a request to the same local team that handles your IT, so the phone system changes with the business.
Ready to talk about your phones?
Tell us how many people need a line and what your call flow looks like today. We will map the setup with you and confirm what it takes to move your existing numbers.