Services

One Local Team for Your Business Technology

Get support for the technology you use today, with room to grow as your business changes. We are based in Massapequa, New York, and work with businesses across Long Island, Nassau County, Suffolk County and beyond.

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Illustration of an operations room with workstations and blue lighting.
01

Managed IT & Computer Support

Day-to-day support for the computers, accounts and networks your team relies on, handled by the same local team that looks after your servers and phones.

What we cover

  • +Remote support
  • +On-site support
  • +Computer maintenance
  • +Microsoft 365 administration
  • +Network management
More about Managed IT & Computer Support
02

Cybersecurity & Secure Access

Layered protection around the accounts, laptops and connections your business runs on, configured and maintained for you rather than left at defaults.

What we cover

  • +Endpoint protection
  • +Email security
  • +DNS filtering
  • +Secure remote access
  • +Security assessments and penetration testing to help identify weaknesses and prioritize improvements.
More about Cybersecurity & Secure Access
03

Data Center & Server Hosting

Space and infrastructure for the servers your business depends on, in a building you can visit, with staff on site and the option to work directly on your own equipment.

What we cover

  • +Colocation for your own hardware
  • +Virtual servers
  • +Private cloud options
  • +Rack space in our Massapequa facility
  • +Cloud storage options for business files and application data.
More about Data Center & Server Hosting
04

Backup & Disaster Recovery

Backups that run on a schedule and a recovery plan written down before you need it, so a failed drive or a deleted file is an inconvenience rather than a crisis.

What we cover

  • +Layered, scheduled backups
  • +Replication of critical systems
  • +Recovery planning and testing
  • +Protection against accidental deletion
  • +Cold storage and longer-term backup retention options.
More about Backup & Disaster Recovery
05

Business Phones — U Talk.tel

U Talk.tel

The business phone division of U Rack IT.

Explore U Talk.tel

Hosted business phone service for teams that need one number to reach the right person, whether they are at a desk, at home or out on a job.

Available features include

  • +Hosted business phones
  • +Auto-attendants
  • +Call routing
  • +Voicemail-to-email
  • +Desktop and mobile calling
More about Business Phones — U Talk.tel

Keep your existing business numbers with coordinated number porting.

06

Custom Software Development

Your business shouldn't have to run on disconnected spreadsheets and repetitive data entry. We build practical applications around your workflows, giving your team a central place to manage information, track work, and serve customers.

What we cover

  • +Custom web applications and internal business tools
  • +Customer and employee portals
  • +Project and task management systems
  • +Reporting dashboards
  • +Forms, approvals, and workflow automation
  • +API integrations and connections between business systems
  • +Improvements and ongoing support for existing applications
More about Custom Software DevelopmentDiscuss Your Software Project
07

AI Development & Automation

Build AI solutions around your business information and everyday tasks. We help identify useful opportunities, connect the right systems, and create tools your team can use in daily operations.

What we cover

  • +AI assistants for company knowledge and procedures
  • +AI phone agents for answering calls and collecting information
  • +Document processing and information extraction
  • +Meeting summaries and task workflows
  • +Email classification and draft generation
  • +AI features within custom business applications
  • +Workflow automation between connected systems
More about AI Development & Automation

Solutions can include role-based access, human review, and approval steps appropriate to the workflow.

Discuss an AI Project
02How it works

From first call to working systems

01

Talk it through

Tell us what your business needs—from improving your IT and phone systems to building custom software or putting AI to work.

02

Pick what you need

We scope the services or development project around your goals, existing systems, and budget.

03

Keep it running

We help implement your solution and provide ongoing support as your business grows.

Next step

Talk to a local team about your technology

Tell us what you run today and what you need next. We will walk through the options with you and, if it helps, book a visit to the facility.