Explore managed IT, cybersecurity, business phones, cloud hosting, and software and AI solutions from U Rack IT, with an office in Fort Lauderdale.
520 SE 5th Ave is where Florida clients meet us in person. It is a working office rather than a walk-in storefront, so visits are booked ahead: you get a proper slot and the right person in the room instead of chancing it.
Appointments are used for discovery meetings, reviewing a network or phone plan, reviewing software and AI projects, and planning on-site work in the surrounding area. Call us or send a request through the contact form to arrange one.
Published support lines
The main number reaches the team that arranges appointments and support; the technical lines are for support calls.
Florida office
Visits by appointment
The service catalogue does not change at the state line. What changes is how each piece is delivered and where equipment physically sits.
Help desk, Microsoft 365 administration and network management delivered over a remote session or the phone.
Endpoint protection, email security and DNS filtering, plus secure remote access for staff working anywhere.
Hosted numbers with auto-attendants and routing, so a Florida office and remote staff share one system.
Scheduled backups, replication and a tested recovery plan, monitored from our operations team.
Portals, dashboards, integrations, AI assistants and workflow automation, built and supported remotely.
Colocation, virtual servers and private cloud. The equipment and the building are in Massapequa, New York.
For most Florida clients the support relationship is entirely remote, and that is not a lesser version of the service.
A technician connects to the machine that needs attention, with your staff watching, or works on the systems behind the scenes: mailboxes, security policy, backups, phone routing. Software and AI projects are handled the same way, through scheduled calls and shared review.
Where a visit is needed, it is scheduled from the Fort Lauderdale office. We say what we can cover in South Florida, and confirm anything further afield before you plan around it. We do not advertise statewide on-site coverage.
Where your data lives
There is no Florida data center, and this page will not pretend otherwise. If you colocate or run virtual servers with us, the hardware and the power and cooling around it are in New York. For a Florida business that is usually a fair trade — one facility, one team operating it — but it is a real consideration for latency, site visits and where you want a second copy of your data. We will talk through it honestly before you sign anything.
Tell us where in Florida you are and what you need. We will be clear about what is remote, what is hosted in New York, and what an on-site visit would take.
